Active Directory Self Service

Concentrate on the big stuff

We allow IT to concentrate on the big stuff by providing end users with the
ability to reset their own passwords and unlock their own accounts

Lepide Active Directory Self Service

IT is under increasing scrutiny to justify their contribution to the bottom line. It is why essential that IT evolves and automates those menial tasks that take time without adding value to the business. That is why we built the Active Directory self-service tool. With a simple web portal we allow IT to delegate the tedious, time consuming tasks such as account unlocking, password reset, user provisioning, to the users to manage themselves.

Lepide Active Directory Self Service (LADSS) is a web-based Active Directory self-service solution, which allows end users to reset password, unlock account and update personal information in the Windows Active Directory. Alternatively, domain users can also authorize co-workers to perform these tasks in their absence; thus, completely eliminating the need to call or raise IT tickets to system administrators or help desk personnel for password/account management tasks.

LADSS helps to save valuable time and resources and instill power in the hands of end users but under the supervision of the administrator. Using LADSS, administrators can configure policies and automate self-service password reset whilst managing his tight schedule. Reports, schedules, password expiry notifications and bulk enrollment features further aid administrators to eventually increase the organization’s ROI drastically.


Self Service Management

LADSS allows end-users to take control of their AD account by performing self password reset and self account unlock directly from the login screen and also keep Windows Active Directory updated with their latest personal information without any assistance from the administrator/help desk personnel

Authorize Co-Workers

Empowers end-users to authorize co-workers for password reset and unlock account tasks on the user's behalf from their own account.

Bulk Enrollment

Administrators can enroll hundreds of users collectively by importing user data through CSV files. The software automatically provides a CSV file with the proper format as per the selected policy. Download and simply enter user's SAM-Account Name, email, phone number, and security questions and answers to create CSV files. There is also a provision to send notifications to users regarding their enrollment.

Multifactor Authentication

End users can authenticate themselves via Question & Answer and One Time Password. This allows flexibility and added security in terms of self-service activities. Administrators can define whether users can validate their accounts through either both Q&A and OTP or through any of the mediums. OTP validation happens in real-time and thus makes the tool even safer to use.

User Actions and Status Reports

Reports classified under general, audit and enrollment reports feature various subtypes to give entire information regarding user account status in AD, actions performed with LADSS and enrollment status of users. Report scheduling feature further enhances the software's capabilities.



LADSS features GINA/CP for one-click access to software functionalities directly from the locked (CTRL+ALT+DEL) screen. Enrolled domain users can click the reset password/unlock account tab from their login screen and perform the required task with the ease of a single click.

Automatic Unlock Account

Allows the administrator to configure policy for automatic account unlock at specified time periods for any particular domain OUs. Admin can define in advance when to automatically unlock all locked out accounts at daily, weekly or monthly basis.


The dashboard provides a sneak peek of Active Directory Users Status, Audit Data, Enrollment Data, and Past 7 days Audit Data to have a quick idea of domain users' status in AD.

SSL Security

The software supports SSL connectivity (HTTPS) and users can be rest assured about total data security. Organizations need to integrate their SSL certificate and experience secure and encrypted connectivity through LADSS. Also, admin can set the user session expiry duration. As the time period expires, users will be automatically logged out from LADSS portal.

  • Password Expiry NotificationAllows to proactively notify domain users regarding their password expiry;
    so that, users can change their password in advance.
  • Enrollment notificationAdmin can notify users to get themselves enrolled with LADSS to perform self-password reset, account unlock and self-info update tasks
  • Bulk enrollment notificationAdmin can enroll users with LADSS and notify them about their login details, contact details,
    security questions, and about LADSS privileges
Request For Proposal