Genesys PureConnect is a unique all-in-one multi-channel engagement Marketing system that is simple to administer, flexible and adaptable to an organization’s needs– available to run both on-premise or in the cloud.  It enables organizations to use their customer relations processes in a comprehensive manner, enabling higher customer engagement, support, and satisfaction. Integrations with multiple systems helps streamline organizational work flows and processes in order to fully maximize resources and minimize wasted time in the workforce arena.