Comply with Your Client’s Requirements Smoothly

Get the IT management solution that serves your goals a Managed Service Provider (MSP). Ensure you are delivering the service level agreed upon with your client and enable your IT team to efficiently manage infrastructures and provide the required level of support.

Service delivery management.
Customer relationship management.
Service desk management.
IT asset management.

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Our IT Management Partners

Our Solutions

Alnafitha IT has the solutions tailor-made for MSP to efficiently manage their clients’ IT infrastructure with efficiency, responsiveness, security, remote management, and compliance tools that keep it agile.

Service Desk

Get an all-inclusive help desk, reinforced with built-in account management, asset management, remote controls, and sophisticated reporting. You will be able to support numerous clients with centralized controls.

Endpoint Management

Manage your client’s desktops, servers, laptops, and mobile devices and tackle the issues that they may be subjected to from a centralized platform, regardless of the organization’s size.

Privileged Access Management

Safeguard your client’s infrastructure against privileged access misuse. Get powerful access governance and contextual integrations with IT services. Leverage a fully automated, policy-driven approach for complete data segregation.

Network and Server Monitoring

Manage and monitor your client’s IT network efficiently and discover, monitor, and secure the network devices with the least resources and maximum return on investment.

Our Services

Leverage the high expertise of Alnafitha IT team to understand your business goals and prepare your IT environment for solution deployment and configuration.

Implementation

Avoid the complicated, time-consuming process of installing and testing new IT solutions within your organization.

Assessment

Get analysis of your current IT infrastructure to assess your security posture, compliance, and performance to identify the potential gaps.

Upgrading

Improve the performance and security of your IT systems by upgrading your current IT solutions and adding new features and functionalities.

Configuration

Apply the configuration settings within your organization that comply with the best practices and your business industry.

User Training

Leverage the experience of our professionals to train your solution users on how to get the most out of the system configurations.

Benefits

Remote Management

Help you clients manage their distributed working environment by securing and managing their endpoints and servers from any place.

Compliance

Alert customers to the expiration dates of their software licenses, keep their compliance policy and regulations updated, and secure their payment information.

Efficiency

Guarantee efficient functionality of each client’s business and 24x7 smooth performance of hardware maintenance to avoid downtime and outage.

Responsiveness

Maintain service continuity by being highly responsive whenever required. Deliver the level of support when responding to IT issues that may arise on the go.

Security

Protect your servers and websites by constantly monitoring them to avoid security breaches. You can also automate security patches and software updates which allows you to notify clients when you notice abnormality.

"What I like most about Alnafitha is the service quality. We as United Matbouli Group have been working with Alnafitha for almost 10 years, and we consider Alnafitha as one of our main IT providers. I would strongly recommend Alnafitha to anyone who is looking for an IT trusted partner."

"Alnafitha is one of the most resourceful and professional technology partners we have done business with."

"I had a great experience with Alnafitha IT. Their products and services are top-notch, and their customer support team is friendly and knowledgeable. I highly recommend them!"

"Alnafitha IT is a professional company which have good resources to take care of your technical needs."

"Many Thanks to Alnafitha for their great support and follow up till make the project success."

We chose Alnafitha IT because of their local presence in KSA as well as a good support team. We appreciate the knowledge and experience that they have brought to our projects as well as supporting our IT needs. Specially as a Microsoft Partner they have been associated with AHG since 6 yrs. In addition their staff are professional and yet very personable, so we thoroughly liked working with them. We look forward to many more years of continued partnership. We recognize that Alnafitha IT can improve more, as someone said “Perfection is the enemy of progress” so there is always room for improvement . Good Luck Alnafitha IT.”

"Everything was great and the team were very professional and committed to their work, everything was finished on time Also, knowledge transfer went smoothly"