Enrich Your Customer Relationships with Zoho CRM

Zoho CRM is the preferred solution adopted by over 250,000 companies in 180 countries across the globe. It helps businesses engage with customers, generate and convert leads, and maximize revenue. Adopt the industry-leading CRM that brings together multiple solutions under one roof. Zoho CRM helps organizations transform their businesses and stand out from the crowd.

High-End Adoption
Efficient Implementation
Maximized ROI

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Zoho CRM Features

Zoho CRM offers a wide range of functionalities to manage sales, marketing, customer support, and other business processes.

Engage Customers Wherever They Are

Get in touch with your customers across numerous channels, including telephone, email, live chat, and social media. Take advantage of real-time notifications once customers interact with your business. Further, you can measure how effective the communication with your customers is and discover the perfect time and best channel to connect with your customers.

Import customers' emails from directly inboxes to Zoho CRM.
Orchestrate your calls and sales
Associate your social media profiles to monitor conversations.

Save Time and Automate Your Operations

Stop repeating tasks and automate all your business activities to increase productivity. You will stimulate your lead nurturing process to get the full benefit of every incoming lead. Stir up instant actions to watch over activities and build workflows to streamline operations.

Set multiple rules in a single workflow.
Visualize and analyze the automation performance with Zia Intelligence
Apply sales practices via automation.
Automate post-email activities.
Zia Intelligence extracts patterns and proposes workflows.
Generate in-depth workflow reports

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Get Real-Time Reports and Actionable Insights

Maximize productivity, minimize risk, and stimulate time-to-value. Alnafitha IT enables business transformation through boosted speed and efficiency, case predictability, and visibility and monitoring of operations.

Get inclusive reports that blend data from leads, contacts, campaigns, tasks, vendors, quotes, and much more.
Export and share reports with numerous formats and administer dashboard privileges..
Customize your reports and disclose effective stories with insightful charts.
Break down various facets of your business into cohorts to analyze their behaviors
Discover correlations between different metrics via quadrant analyses.

Leverage Conversational AI for Smart Selling

Get the information you need from the data inhabited in Zoho CRM with the prompt help of Zia Intelligence. With your AI-powered sales assistant, you get the sophisticated lead and deal predictions to identify criteria of lead conversion and deal closing. You can also receive brilliant alerts, task reminders, and suggestions for the best time to reach your leads based on the history of successful interactions.

Talk and call Zia Intelligentز
Predict the win probability of the ongoing deal and assign a scoring system.
Pinpoint sales anomalies in real time with Zia to instantly act on.
Get the most out of your emails with Zia by enriching customer information and prioritizing your responses.
Boost your productivity with insightful recommendations.
Generate in-depth workflow reports

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