Convert Your Customers to Brand Advocates with Zoho CRM Plus

Leverage a unified platform to deliver the best customer relation experience. Zoho CRM Plus helps businesses enhance customer relations across all stages of their lifecycle. You will engage with customers across diverse channels aligning all your teams with the proper context.

Zoho CRM Plus Apps

Email Marketing
Social Marketing
Project Management
Surveys
Powerful Analytics
Artificial Intelligence
Visitor Tracking
Help Desk

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Zoho CRM Plus Features

Zoho CRM Plus is an all-in-one customer engagement suite that offers a wide range of features to help businesses manage their customer relationships more effectively

Deliver Omnichannel Customer Experience

Connect all the channels where customers can reach you with Zoho CRM Plus. You will reach your customers through emails, social marketing, and the help desk. Nurture your leads with the best content and timing of communication.

Email, live chats, phone, and surveys.
Ticket management, SLAs, and responses.
Real-time notifications and analytics.

Connect Sales, Marketing, and Support

Narrow the gap between teams of sales, marketing, and support. Zoho CRM Plus enables your teams to collaborate flexibly and in real time. Drive your teams easily toward a common goal while monitoring the flow of activities and tasks.

Project management tools.
Interactive feeds to discuss ideas.
Share files, video calls, and group chats.

Derive Insights from Contextual Information

Gather contextual information for labeling nodes in the visualization of a transaction. With Zoho CRM Plus, you will deduce insights into numerous touchpoints of the customer lifecycle. Zoho Zia bio gives insights on the best time to contact leads, the win probability, and which frequent tasks to automate.

Anticipate your sales revenue.
Know your website visitors in real time.
Use KPIs to set sales goals.

Multiply Your Team Productivity

Improve your business processes and facilitate them. Zoho CRM Plus helps you orchestrate all your complex business processes and automate them when needed with efficient workflows. Direct every stage of your online or offline sales processes in a systematic manner.

Leverage Blueprint to create workflows.
Automate processes from prospect to payment.
Create consistent campaigns.

Manage Your Activities from Anywhere

Stay connected with your teams while away. Take advantage of a mobile toolset to covert leads and view marketing insights, sales collaterals, and updates on the move. You can download all mobile apps to access information, check analytical dashboards, and monitor social networks.

Keep your teams updated.
Engage your customers wherever you are.
Be alert for website live chat.

What Our Clients Say

"What I like most about Alnafitha is the service quality. We as United Matbouli Group have been working with Alnafitha for almost 10 years, and we consider Alnafitha as one of our main IT providers. I would strongly recommend Alnafitha to anyone who is looking for an IT trusted partner."

"Alnafitha is one of the most resourceful and professional technology partners we have done business with."

"I had a great experience with Alnafitha IT. Their products and services are top-notch, and their customer support team is friendly and knowledgeable. I highly recommend them!"

"Alnafitha IT is a professional company which have good resources to take care of your technical needs."

"Many Thanks to Alnafitha for their great support and follow up till make the project success."

We chose Alnafitha IT because of their local presence in KSA as well as a good support team. We appreciate the knowledge and experience that they have brought to our projects as well as supporting our IT needs. Specially as a Microsoft Partner they have been associated with AHG since 6 yrs. In addition their staff are professional and yet very personable, so we thoroughly liked working with them. We look forward to many more years of continued partnership. We recognize that Alnafitha IT can improve more, as someone said “Perfection is the enemy of progress” so there is always room for improvement . Good Luck Alnafitha IT.”

"Everything was great and the team were very professional and committed to their work, everything was finished on time Also, knowledge transfer went smoothly"